Welcome to ARena Online

Engaging with the debt advice community is what ARena has always been about. So we’re proud to be extending our successful printed magazine into a new digital format. Home to even more up-to-date features and incisive industry comment, ARena online includes a useful article archive and events listings page, as well as a new interactive way to read all past editions of ARena magazine.

You can start enjoying instant access to news and views straight away, and by registering with the site you can receive regular updates to stay up to date with the latest industry news on your desktop, mobile or tablet.

Who is UKAR?

UK Asset Resolution Limited (UKAR) was established on 1 October 2010 to facilitate the orderly management of the closed mortgage books of both Bradford & Bingley and NRAM.

Today, UKAR comprises of approximately 175 colleagues and is responsible for around 148,000 customers holding £19.5 billion of mortgages and loans.

We are 100 percent publicly-owned and overseen by UKFI (UK Financial Investments) – the body which looks after the government’s investment in a range of financial institutions. Although managed under a single board and executive structure, NRAM and B&B remain separate legal entities and continue to operate as individual companies. Our primary objective is to maximise value for the taxpayer whilst treating all stakeholders fairly.

 

About NRAM

Northern Rock was nationalised by the Government and taken into public ownership in February 2008. In 2010 the organisation was then split into two separate legal entities – Northern Rock plc and Northern Rock (Asset Management) plc (NRAM), which was officially renamed NRAM plc on 16th May 2014.

Separately, Northern Rock plc was sold to Virgin Money in 2012.

On 13 November 2015, UKAR agreed to sell a £13bn asset portfolio from the legacy book of NRAM plc to affiliates of Cerberus Capital Management LP (Cerberus).

On 30 April 2016, assets and liabilities not included in the sale transferred from NRAM plc to a newly established subsidiary of UKAR – NRAM (No.1) Limited.

On 5 May 2016 Cerberus acquired NRAM plc as part of the sale completion process. On 18 July, NRAM (No. 1) Limited was renamed NRAM Limited.

 

About Bradford & Bingley

Bradford & Bingley and its subsidiary business Mortgage Express, were nationalised on 29th September 2008 and the Bradford & Bingley savings and retail branch business was sold and transferred to Abbey (now Santander).

Download our factsheet to find out more about UKAR and our subsidiary businesses.

 

Working together with the debt advice community

At UKAR, our mission is to provide help and support to existing customers for as long as they remain with us. We take a proactive approach – supporting customers who are facing financial difficulty with a dedicated Customer Assistance Team. By forging strong relationships with the Debt Advice community we aim to ensure all customers in need are able to access relevant advice.

We work closely with a range of key partners including: StepChange Debt Charity, National Debtline, Money Advice Service and Citizen’s Advice Bureau, whilst also engaging with DRF and DEMSA members. We attend and host industry events, and invite feedback on our own performance which helps inform and evolve our Debt Management and Debt Advice Strategy.