Issue 8 Summer 2014

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Issue description:

UKAR’s FINANCIAL HARDSHIP TEAM

Targeted, ongoing support for our most vulnerable customers. With Scott Taviner – Manager, Financial Hardship Team

UKAR AND MIND: MAKING THE LINK

Jane Gash talks about sharing best practice around mental health

UNIVERSAL CREDIT: HELPING CLIENTS COPE WITH CHANGE

The Department of Work & Pensions has their say

THE PERSONAL TOUCH

UKAR’s Stuart Laidler talks about the importance of going the extra mile for vulnerable customers

LATER LIFE DEBT

Age UK’s Senior Advice Support Officer’s Ashley Morgan explains how partnership working can help

This material is directed at Debt Advisors in the UK who support mortgage customers of NRAM, Bradford & Bingley and Mortgage Express. This magazine is not intended for customers.
Figures correct at original date of publish.

 

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